Returns & Exchanges

Due to the perishable nature of our herbal teas and dietary supplements, we aim to ensure your complete satisfaction while maintaining the highest safety standards. If you are unsatisfied with your order, please reach out to us within 30 days of purchase for a resolution.

Return Process

• 1.
  Contact Support

  Email our wellness team with your order number and a brief explanation of the issue regarding your botanical products.

• 2.
  Verification

  Our team will review your request and may ask for the lot number and expiration date found on the tea box for quality control purposes.

• 3.
  Return Authorization

  If a return is required, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to ship the items back.

• 4.
  Refund Processing

  Once received and inspected, we will process your refund to the original payment method or issue a replacement for any damaged herbal goods.