Frequently Asked Questions
Everything you need to know about our herbal wellness products.
Are your tea bags compostable?
Yes, our tea bags are made from abaca (Manila hemp) and wood pulp, and they are fully compostable. We use a non-GMO cotton string and a paper tag, ensuring no plastics or staples are used in our bags.
How do you source your herbs?
We prioritize ethical sourcing by partnering with farmers and collectors who follow sustainable practices. Many of our herbs are certified organic and Fair Trade to ensure the highest quality for you and the planet.
What is your shipping policy?
We offer standard shipping across the United States. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.
Can I return my order if I am not satisfied?
We want you to love our teas. If you are unsatisfied with your purchase, please contact our customer service team within 30 days of receipt to initiate a return or exchange for a full refund.
Are your products safe for pregnant or breastfeeding women?
While many of our teas are formulated for wellness, we recommend consulting with your healthcare practitioner before consuming any herbal products if you are pregnant, nursing, or taking medication.
Do you offer bulk discounts or subscriptions?
Yes, we offer a subscription service that allows you to save 10% on every order. You can also find bulk purchasing options for our most popular tea varieties on their respective product pages.